• Bring on 2012!
    Mon, 09 Jan 2012
    The Acorn Rentals office is back in full swing for 2012. After our most successful calendar year yet in 2011 we're excited to continue servicing the accident replacement vehicle needs of Australia.

    In some Sydney based news we've just taken delivery of new Toyota Hiace vans and Toyota Aurion sedans, with new Hilux utes to follow shortly! If you've been in an accident that wasn't your fault get in touch today for a free courtesy car - 1300 22 67 67.
     
  • Free delivery & pick-up now available for our Perth customers
    Thu, 25 Aug 2011
    We're now offering free delivery and pick-up of our rental vehicles for customers in Perth as part of our courtesy car service.

    All customers living in the Perth metro area are entitled to this service. If you've been in a non fault accident and you live in Perth just give Acorn Rentals a call and we could have you back on the road in one of our free courtesy cars.

    We're able to deliver the car to any smash repair shop in Perth.
     
  • Adelaide customers... delivery makes life easy!
    Thu, 11 Aug 2011
    If you're in Adelaide and in need of a free accident replacement vehicle you might want to consider Acorn Rentals.

    We have been providing courtesy cars in Adelaide free of charge for nearly three years. We now take this service a step further, with the vehicles able to be delivered and picked up to a location that suits you best.

    We implemented the delivery service in Adelaide earlier this year and it has been very well received. We'll deliver the courtesy car anywhere in the Adelaide metro area. Most deliveries are done to smash repair shops, so if you're getting your car repaired after a non fault accident in Adelaide give us a call!
     
  • Acorn's rental management software system showcased at FileMaker DevCon
    Thu, 11 Aug 2011
    In keeping with our commitment to innovation in our industry we've developed our own rental management solution inhouse at Acorn Rentals.

    This system is totally customised to our unique courtesy car rental service and has been refined constantly over the years. It is considered an ever evolving work in progress - we're constantly refining it based on our experience, requirements and feedback.

    The system was deemed worthy enough to be showcased at the recent FileMaker DevCon in San Diego, USA. Our solution was presented as a highly customised and complete rental and business management system for the courtesy car industry.
     
  • Acorn Rentals open Melbourne office/depot
    Fri, 29 Jul 2011
    The first half of 2011 has been a big one for Acorn Rentals, with our Melbourne depot & office opening successfully.

    After many marketing trips and site scouting visits we settled on a location in Collingwood earlier this year. The depot has since been fully staffed and a fleet of Acorn vehicles have been getting our customers back on the Melbourne streets after a non-fault accident.

    So if you've been involved in a non fault accident in Melbourne get in touch with us and we'll be able to get you back on the road while your vehicle is repaired... and in keeping with the whole Melbourne/Collingwood theme guess we'd better say go the Pies!
     
  • Acorn Rentals = Defensive Driving
    Wed, 20 Jul 2011
    Acorn Rentals recently sent three staff members out to the Drive to Survive driver training program at Eastern Creek Raceway in Sydney.

    This program teaches defensive driving under the umbrella of Post Licence Driver Training and Development. The team members learnt braking and collision avoidance techniques.

    With many Acorn staff spending thousands of hours and kilometres on the road per year, this was a valuable session and in the name of safety something Acorn is considering rolling out for all delivery staff in future.

    For more information on the course check out http://www.drive-to-survive.com.au/
     
  • Acorn Rentals ditches the paper
    Mon, 18 Jul 2011
    The team at Acorn Rentals have been hard at work behind the scenes as part of our push to reduce our environmental impact by cutting down the consumption of paper, printer toner etc. We've invested significant time and effort in upgrading our technology systems and operational processes, with the focus on removing the need for paper based files. After months of hard work we're now running a paperless office, meaning our consumption of consumables and impact on the environment is substantially less.
     
  • Interview on the Acorn Rentals iPad system
    Tue, 05 Jul 2011

    Aaron Martin from Acorn Rentals was recently interviewed for the Filemaker produced podcast series "Business & Database Solutions for iPhone & iPad".

    The interview discussed the development & implementation of our ground breaking iPad based rental management system.

     
  • Vote for Acorn Rentals in People's Choice Telstra Business Award
    Wed, 06 Apr 2011

    If you've had a good experience using one of our accident replacement vehicles we'd love your vote in the 2011 'People's Choice' category of the Telstra Business Awards.

    Voting is really simple - just head to http://tinyurl.com/3d2o5qp and click on the 'Vote' or 'Recommend' button at the top of the page. That's all there is to it.

    Thanks for your support!
     
  • New Acorn Rentals website launched
    Tue, 05 Apr 2011

    We have launched our brand new website design today. Our emphasis when creating the site was on a clean, professional layout that was easy to use. All the key site features are easily accessible from the main page.

    The site re-design also sees Acorn Rentals engaging in the social media realm. Check the links for our Twitter & Facebook pages to stay up to date on the latest accident replacement vehicle, motor insurance and general motoring news. We have also included a blog feed on our main page. We'll constantly update it with Acorn news, so keep checking back.

    We hope you enjoy the new site.
     
  • Acorn Rentals featured in April edition of NETT Magazine
    Mon, 28 Mar 2011

    NETT Magazine recently chose to profile Acorn Rentals in a feature article on mobile solutions for business. The article follows our implementation of the iPad/FileMaker Go mobile set-up for our delivery drivers.

    The magazine is available now in all newsagents. A PDF of the article can be found by clicking here.

    For more on NETT magazine head to their website at http://www.nett.com.au/
     
  • FileMaker features Acorn Rentals in promotional video and article
    Tue, 15 Feb 2011

    FileMaker recently chose to use Acorn Rentals implementation of the iPad/FileMaker Go set-up in a case study promoting their FileMaker Go app.

    The company arranged for a film crew to film a short video covering our use of the iPad and FileMaker Go and also for some editorial content to support the video.

    This case study and video can be found on the FileMaker Website at:


    For more information on Acorn Rentals:


    The video can also be found on Youtube at:

     
  • Acorn Rentals featured in MacWorld Magazine
    Wed, 09 Feb 2011

    Acorn Rentals have been featured in the latest edition of Australian MacWorld.

    In the February 2011 edition of the magazine Filemaker have taken out a double page spread in the centre of the magazine to promote their Filemaker Go application.

    The spread includes a full page case study focusing on Acorn Rentals and our implementation of their FileMaker Go apps.

    For more information on Australian MacWorld head to http://www.macworld.com.au

    For more on Acorn Rentals and our free courtesy cars please head to http://www.acornrentals.com.au


     
  • Acorn Rentals featured on Australian Macworld
    Fri, 12 Nov 2010
    An article on Acorn Rentals and our decision to implement iPads for our delivery drivers has been included on the popular Mac related website Australian Macworld.

    The article can be found here:

    http://www.macworld.com.au/blogs/ipad-in-business-an-interview-with-acorn-rentals-19168/

    Here's the article:

    Since our     interview with MicroStrategy in September about how the company has introduced iPads to its operations, even more companies have been taking to iOS. One such business is Acorn Rentals – a company that temporarily replaces vehicles after an accident. Those not at fault get a free rental car while their car is being repaired and the costs are recovered from the insurance company.

    Acorn provides this service Australia-wide and has been in operation for 20 years. In that time they have run their entire rental bookings system and managed all data on a custom FileMaker setup, which has been constantly refined over the years.

    This has culminated in the company recently implementing FileMaker Go on iPads for all its delivery drivers. Not only can the drivers access the database, but head office can quickly see how far the drivers are away from a customer.

    We asked Michael Costin from Acorn a few questions on how the iPads are going.

    AMW: What sort of hardware have you been running FileMaker on over the past 15 years?

    MC: Many years ago we started out with a simple Filemaker database on a single computer. Over the years as we refined our rental process and the company expanded, we have continued to constantly tweak the application. After 15 years of development it is now a very sophisticated piece of car rental software – perfectly streamlined for our business. These days we have a special FileMaker server in our head office which all our office staff are able to access over our network, as well as the iPads running Filemaker Go.

    AMW: How does FileMaker typically help business run smoothly?

    MC: Filemaker is the core of our day-to-day business. Every potential client is assigned an RA Number. Within this unique file on the system we are able to store all their information, insurance details, delivery details, time stamped file notes of all actions taken and a wide range of other functions. We schedule all our deliveries and pick-ups through Filemaker as well.

    AMW: How many staff now have iPads? How much time does it save having access to the FileMaker database?

    MC: We currently have 5 iPads in operation in Sydney for our delivery drivers. Previously rental agreements made out on the road were completed on paper. Now using FileMaker Go on iPad we have full access to our database remotely and can input our client and vehicle details directly into our server in real time, saving us countless sheets of paper and hours in office administration. Furthermore, our drivers now have visibility into vehicle movements via the iPad so additional pick-ups and deliveries can be made without returning to the office. Using satellite tracking on the iPad it also allows us to locate drivers and provide more accurate arrival times for our clients.

    AMW: Can you estimate how long it takes to make up the purchase price of the iPads?

    MC: We look at the purchase of the iPads as an investment in savings on administration time and costs as well as saving on the costs of consumables like paper, toner cartridges etc. It is hard to put a dollar figure on that, but over time the iPads will pay for themselves.

    AMW: You mention being able to locate drivers using GPS. How exactly do you do this? Do you use MobileMe?

    MC: Yes, we have MobileMe on all our delivery iPads plus a main iPad back at the office. Using this we’re able to see the precise location of all our drivers out on the road. This helps us give customers an estimate of when the vehicle should arrive or when we can expect our drivers back at base, removing the need for phone calls back and forth with our drivers.

    AMW: Why did you opt for iPads rather than iPhones or iPod touches?

    MC: The simple answer is screen real estate. Since we are accessing our Filemaker database out on the road the bigger screen of the iPad allows us to view it all easier. The Acorn FileMaker system until now has only been used on our desktop computers, so the iPad was best for use with our existing software.

    AMW: Finally, and most importantly, would you recommend these solutions to other businesses?

    MC: We’ve found this setup to really cut back on office admin and it’s another step in our move to become a paperless organisation. This setup has worked well for us because we have had 15 years of developing our Filemaker system behind us. We trialled FileMaker Go and were instantly amazed with the possibilities, power and ease of use. It’s exactly like using FileMaker Pro in the office, just with a slightly smaller screen!

    For anyone currently using Filemaker in their day-to-day operations, the use of Filemaker Go can give you true mobility with minimum headache. Tackling the project from scratch would prove to be more of an undertaking, but for our purposes we were able to purchase the iPads and FileMaker Go apps and then start using them with relatively few modifications to our existing Filemaker system.

    The only minor complaints we’ve had would be the limits of the 3G networks when it comes to data speed, but this really has had minimum negative impact for our purposes.

     
  • Acorn Rentals article in Filemaker Magazine
    Fri, 05 Nov 2010
    Acorn Rentals has been featured in the Filemaker newsletter, covering our decision to implement Filemaker Go on the iPad across the board for our delivery drivers.

    Here's the link:

    http://staging.filemaker.com.au/newsletter/oct2010/FM_pages/page_03/FM-News_pg-03.html

    And here's the article:

    Acorn Rentals Reduces Costs and Environmental Impact with FileMaker Go

    Acorn Rentals, accident replacement vehicle specialist, has been using FileMaker Pro to manage its data for the last 16 years. To help improve administration efficiency and increase the mobility of its team, the company invested in the recently released FileMaker Go for iPad.

    Acorn Rentals was introduced to FileMaker Go by FBA member, Keysoft. At the time Acorn was in the midst of developing a system to access its FileMaker database remotely with a company in the UK, however it was proving to be expensive and complex.

    Aaron Martin, National Marketing Manager at Acorn Rentals said, “We trialed FileMaker Go and were instantly amazed with the possibilities, power and ease of use. It’s exactly like using FileMaker Pro in the office, just with a slightly smaller screen! We cancelled our other project almost immediately, and we remain on good terms with the company.”

    “Previously rental agreements made out on the road were completed on paper. Now using FileMaker Go on iPad we have full access to our database remotely and can input our client and vehicle details directly into our server in real time, saving us countless sheets of paper and hours in office administration.”

    “Furthermore, our drivers now have visibility into vehicle movements via the iPad so additional pick-ups and deliveries can be made without returning to the office. Using satellite tracking on the iPad it also allows us to locate drivers and provide more accurate arrival times for our clients.”

    “FileMaker Go on iPad has allowed us to expand at a rate not previously possible while vastly reducing costs and environmental impact,” concluded Martin.

    For more information on:

    Keysoft please visit www.keysoft.com.au

    Acorn Rentals please visit www.acornrentals.com.au
     

 
  • Thank you very much for the first class service that we were given. I was extremely impressed that I received a phone call and was told that someone would be delivering a vehicle to me within two hours and spot on the two hours Lyndonn arrived at my workplace. His explanation of the rental was very clear and friendly. We have since recommended your service ...

    Michael & Cathy B
    30-DEC-2010
  • When the guys at Gary Flynn Smash Repairs told me about your service I did not believe it.  That I could get a hire car the whole time my car was being fixed and you would charge the at faults insurance. It was a blessing with two kids. The guy met us at the repair shop and was very helpful.  At the time you gave us a two door car which ...

    Jane L
    30-AUG-2011
  • I found the service extremely helpful and stress free. Thank you very much.

    Carlie B
    30-AUG-2011
  • I’d like to congratulate you all on the entire seamless process you provided me from the moment the initial helpful phone call was made from this office to meeting Jerry at Menai and right through to your correspondence whether email or text. Brilliant! I’m the business of service and would like to think that we excel at that, it is truly e...

    Vince C
    29-SEP-2011
  • Your service was invaluable, had I known about it before AAMI offered me a hire car I would have called you then. Rose whom I spoke to was very helpful and I was amazed at how quickly everything was organised. I have told everyone I know about you. Keep up the great work.

    Michelle H
    29-NOV-2011
  • This is a fantastic service provided to not at fault clients. It took 4 weeks to have my care repaired due to hard to get parts and I would have been without a car which would have inconvenienced me a great deal. I have passed this onto many people I know in the same situation... Thanks once again for your help.

    Julie C
    29-AUG-2011
  • I would like to compliment Acorn for the manner they have conducted their service for the supply of a rental car since my accident. Having been invlolved in an accident which was totally the fault of the other driver leaves a feeling of frustration, inconvenience,  and to a large extent anger. Acorn has done much to alleviate that feeling wit...

    Ross S
    29-AUG-2011
  • Hi. I would like to say many thanks for your service. It has been exceptionally refreshing experience to deal with your team. The nature of your service has alleviated a lot of stress. Since the accident, it was quite an ordeal to organize a courtesy car. The insurance company seemingly (mainly through misinformation) had my hand tied up in terms ...

    Christina K
    28-MAR-2011
  • Hi there, Thank you for the fabulous service you offer - it definitely made life a lot easier whilst I was waiting for settlement! Will be recommending you to everyone. Thanks again.

    Nicole R
    28-JUN-2011
  • Your service made my life a lot easier. Last time my car was out it took three months, which in at the time I had no car for most of this time. I wish I knew about you then. Thank you.

    Elizabeth M
    28-DEC-2010
  • Hi There, Thank you so much for your professionalism, efficiency and friendly service. I was involved in an accident which I wasn't at fault, and was advised by the insurance company that I wasn't entitled to a rental car while my car was in the smash repair workshop. Acorn Rental provided a nice car for the period, too...

    An T
    28-APR-2011
  • Thank you very much! Your service was great and helped me out a lot. Only good things to say and I'll definitely be spreading the word about you guys.

    Josh F
    27-SEP-2011
  • Service was great, car provided was brand new, no hassles and very easy to deal with. Would definitely hire again from Acorn as it was so easy, they did all the organising for me.

    Anthony M
    27-SEP-2011
  • Hello, I would like to say thank you to Acorn Rentals for the speedy and courteous service I received, I was most impressed and would have no hesitation in recommending you at all in the future. Many thanks for a really lovely car to drive whilst mine was being repaired. And yes the inconvenience was lessened and thank you so much.

    Karen B
    27-NOV-2011
  • The service provided was fantastic; the only criticism is that I didn’t hear about your service until the smash repairer gave me your information. I have and will continue to ‘promote’ your business to family and friends. Thanks!

    Kate W
    27-JAN-2010
  • To whom it may concern. I thought the service provided was excellent, I was able to continue my work when I really needed to, and because of that I thank you for the service.

    Scott H
    27-DEC-2010
  • Hello. I am very appreciative of the professional manner in which I was treated. I am grateful for the use of a vehicle and the fact that you delivered it to me and collected it once I had received my own car. Because of the nature of the accident, the fact that it happened at work,and the length of time my car was off the road, quite a lot of peo...

    Evelyn P
    24-MAR-2011
  • Thank you Acorn Rentals for making life a bit easier with your service and assistance. Best wishes,

    Arlene B
    24-JUN-2011
  • Firstly thank you for the great service. On time with delivery. Good car to drive. (I did miss my car though) Made it very easy for me. Thanks

    Monica C
    24-JUN-2011
  • Dear Acorn personnel, Yes, I am impressed by the prompt and efficient service that you provided and the staff are friendly and professional. I will surely recommend your service to my friends. Regards,

    Synthia
    24-JUN-2011
  • Hi, I'd like to thank your company for the great customer service you provide - I have been very impressed with your efficiency, level of service and friendly, informative people! I think you are definitely on the right track and will certainly recommend you to others. Kind regards,

    Victoria L
    24-JUN-2011
  • Thank you for the prompt & friendly service you showed us. We have now purchased another car to take the place of the written off Ford. Looking for another car was made easier with the "wheels" you supplied us to look around with. All the best & we will be happy to use your service again, although I hope in different circumstances next tim

    Pam & John M
    24-JAN-2011
  • I would like to thank you and your staff for your friendly and no nonsense approach the whole process of both applying for and pick up and drop off of the hire vehicle was simple and much easier than expected. Thank you for all your assistance, and I will not hesitate to refer anyone in the same position as I was to your company. Kind regards.

    Robert B
    23-MAR-2011
  • Thank you very much Acorn! I really enjoyed driving the rental. It saved me a lot of time and hassle. It also helped me get back into driving after my accident which I was a bit reluctant to do but knew that I had to do it. I would definitely use Acorn again (hopefully I won't be in that situation again though). I would recommend Acorn to anyo

    Maria A
    22-MAR-2011
  • Great car and wonderful service for people who are not at fault in an accident.

    Julie M
    22-DEC-2010
  • No criticisms at all. In fact the person that answered my call could not have been more helpful. We had a hire car within hours of making the call. I was very impressed with her service. Thanks.

    Allan J
    22-DEC-2010
  • I have been spruiking the great service your company provides in the event of a non fault accident to everybody I know. Your offering alleviated a lot of inconvenience that would have been otherwise caused as a result of the accident and it was a stress free dealing throughout.

    George Y
    22-AUG-2011
  • Hi. The process for availing of your services is extremely simple and straight-forward. The follow up to have the car delivered and picked up is also very good. The condition of the car delivered to me and the courtesy of the sales person who delivered it was very pleasant. Thank you, your service was very good. Cheers.

    Aquil A
    21-FEB-2010
  • Hi, from my point of view your service was fantastic and very easy for me.

    Peter F
    21-DEC-2010
  • Many thanks for your service.

    Kevin P
    21-DEC-2010
  • Thank You. Your service was 1st class - easy, helpful, reliable, understanding. Well done.

    Pat A
    21-DEC-2010
  • Hello there, thanks for the service. Pick up and drop off was extremely fast and I very much appreciated the service you provided. Would recommend you. Regards,

    Dirk W
    21-DEC-2010
  • Hi There. Yes I did have one of your vehicles for a week while my company car was in the panel beaters. It was fantastic to have the car instead of borrowing my husbands or looking for a lift or public transport. When it was delivered everything was explained to me, I enjoyed driving it, and was convenient to drop it back to Kareena Rd Smash Repairs. Thank ...

    Rhonda S
    21-DEC-2010
  • Thank you for the hire van. The service from your company was first class, and your staff was great too. Thank you.

    Peter W
    21-DEC-2010
  • Hi. I am 100% happy with the service.  The car was great and you took a really difficult situation and made it work out very well.  I was so impressed that you even went to collect the baby seat and brought that up to me in Chatswood - all the way from Burraneer Bay - wow! What great PR for you guys - I have told so many people about how you guys

    Marisa T
    21-DEC-2010
  • I would just like to say I was very satisfied with the customer service provided by Acorn Rentals. Drew was very good in working with me to provide the car at the time that suited me.

    Sharon R
    21-AUG-2011
  • Thank you. You guys helped a lot, that’s for sure.You delivered the car to me and picked up where I dropped off at smash repairer. Very professional service! Thank you.

    John N
    20-JAN-2011
  • Thank you for your service. I shall be glad to recommend your rental service anytime, and yes, it did lessen the cost and frustration the accident caused through no fault of mine. Thank you again.

    Cheryl S
    20-JAN-2011
  • To the team at Acorn Rentals, thank you so much for all your help in organizing a car for me last week. And special thanks to Carolina for her diligent efforts to make it all happen just in time. I would not hesitate in recommending your company to family, friends or associates in the future.

    Greg D
    20-FEB-2010
  • I found the service from the Acorn team very professional and thorough, I give Gabby a 9 out of 10, she was extremely helpful and vey pleasant to deal with.

    Sam D
    19-SEP-2011
  • Thank you for the fantastic, trouble-free service you provided me during such difficult time. I indeed not only enjoyed driving the vehicle but what I enjoyed the most was the litttle effort in took to process everything from my side. What a great idea, service and skilled staff you all have.

    Norma L
    19-OCT-2011
  • Thank you for the convenience of a replacement vehicle. We liked the Yaris which had plenty of space and headroom. Your service was prompt and friendly. Thank you.

    Adele & Ken M
    18-NOV-2011
  • Hi there. Great service all around, the car was brand new and a pleasure to drive around.  I was a bit sorry to get my old car back.

    Pete V
    18-MAR-2011
  • I can't thank you enough for your prompt and efficient service. After my accident where my car was a total write off, I had no way of getting to and from work and of also getting my 2 children to school and to their many activities after school. I was given you number to contact and before I knew it a car was in my driveway the day of my accident with m...

    Karen W
    18-FEB-2010
  • Hi there. I was really impressed with your friendly and helpful service. Thank you so much!

    Rebecca H
    18-AUG-2011
  • After enduring three days of foot-dragging by 'Brand-X' in getting a replacement rental car while my own car was being fixed, I rang Acorn in frustration. Acorn delivered a car to my home within four hours!  I kept Acorn's car for three weeks. I left it at the smash repair shop for Acorn to pick up when my repaired vehicle was ready. I neve...

    Stewart T
    18-APR-2011
  • I would like to let you know that I experienced excellent service from Acorn.  I faxed an application late in the afternoon, expecting that I wouldn't be given a car for a few days.  I received a follow-up call in the morning and the car was in my driveway an hour later.  I was very impressed and grateful for the speedy service. ...

    Tina K
    17-NOV-2011
  • Dear Acorn Rentals, Many thanks for an efficient service while my car was being repaired. May I also specifically comment your client service person who went out of her way to solve the problem of returning the car last week. When I told her I was driving back from Canberra and then on to Bourke the next day she offered to come back to the depot i...

    Steve A
    17-MAY-2011
  • Hi. I just want to thank you for providing such a good service that saved me lots of time. It was greatly appreciated. The people I had conversation with were very nice and helpful. Keep up the good work and I would certainly use the service again if anything happens to my car.

    Jason X
    17-MAR-2011
  • Hi Guys. Very impressed!! The service was good, the vehicle great, and the pick up and drop off went without a hitch. I would definitely recommend your service.

    Steve G-J
    17-MAR-2011
  • I have no complaints about the service I received from Acorn Rentals and would recommend your company. Having done the 'paper work' over the internet for the first time Carolina was more than helpful and saved me a lot of bother. The gentleman who brought the rental car to the repair shop was most helpful also. I would be happy to do business with y...

    Isobel B
    17-JUN-2011
  • I was very pleased with the hirer agent's customer service (Paul), he has explained everything to me about the hiring conditons & he was also very pleasant, polite & friendly. The vehicle was in very good conditon & working order & it was a fairly new vehicle with very low km's. Hence if I'm ever to be in a vehicle accident again...

    Tim M
    15-SEP-2011
  • Hi, Acorn's service was very good. I was happy with the car & all whom I spoke with from Acorn were professional, polite, understanding & helpful. Acorn turned a very stressful situation into a manageable situation. Thank you! I will definitely recommend Acorn to others.

    Maricar T
    15-OCT-2011
  • I would like to thank you for the quick and convenient service that you provide. I have told my friends about your service, being an older person and looking after my 3 year old grandson it was fantastic to be able to take him to various activities by having a car. Thank you so much.

    Anne F
    15-NOV-2011
  • It’s me that should be thanking you. I have a newborn baby, and it would have been very inconvenient to be without a car for almost 3 weeks. You made the situation very easy and painless. I will be recommending anyone I know to get repairs done through Panther Prestige so that they can take advantage of your service. Thanks

    Nicole H
    15-MAR-2011
  • Thank you to the Acorn team for helping to ensure that a stressful situation was minimized. Your service was prompt, professional and much appreciated. The car was lovely to drive and I would certainly look at using your cars again.

    Kate W
    14-OCT-2011
  • Thank you it was a terrific help and the staff were very helpful. Kind regards.

    Allison R
    14-MAR-2011
  • I received excellent service and have had a great experience with Acorn Rentals. Having a car accident that isn't your fault is stressful enough as the smash repairer has been rubbish and I got a fine from the ranger for obstruction even though I couldn't drive my car. Thankfully you guys were stress free and even lightened the load with one le...

    Amanda C
    13-SEP-2011
  • I want to say thank you for help in a time of crisis. The service was impeccable. Unbeknown to me, I left some personals in the trunk when i dropped off the car at the smash repairer. I recieved a phone call from the driver telling me that i had items that i left in the car and he kindly dropped them off for me at my address whilst I wasnt around to be...

    Glen M
    13-OCT-2011
  • I wish to thank Acorn Rentals for their helpful service and attention to details. It was great not to have to worry about details as you took care of everything. I would like to thank Carolina who looked after details in a professional manner.

    Marie P
    12-SEP-2011
  • I would like to say the service was fantastic. I would most definitely recommend Acorn Rentals to anyone.

    Sherry W
    11-MAR-2011
  • The best experience I have had with hire motor vehicles. The service was friendly, quick and the overall process was efficient. I have been recommending your service to all friends, family and work collegues as I am 110% satisfied with the whole experience with Acorn Rentals. Thank you for making my life easier through this trialled time. Che

    Mirabel M
    11-AUG-2011
  • I found that the service offered by Acorn Rentals was excellent. The staff were very pleasant and the whole process was faultless. A great service which saved a lot of inconvenience while my car was being repaired. Everything ran extremely smoothly and I was very impressed by the whole experience. Thanks Acorn Rentals on a job well done.

    Debbie D
    10-SEP-2011
  • Thanks to your helpful and courteous staff and the facility you have made available for trouble free convenient motoring after my traffic accident. Getting your repairers to suggest you should be a requirement, though we know this isn't possible. Shame that. I would have no trouble in recommending your company to anyone I know who needs your service. Th

    Dennis L
    10-JAN-2011
  • The car was great and drop off and pick up service was hassle free and many thanks for looking after me.

    Bill M
    10-AUG-2011
  • Thank you to Acorn Rentals for essentially doing all the hard work and providing me with a modern, efficient car and a service that was completely fuss-free.

    Gary M
    08-MAR-2011
  • Thank you for the experience associated with Acorn Rentals.The Toyota Corolla was an excellent vehicle to drive and the service by the personnel involved was spot on! I would certainly speak highly of Acorn Rentals to anyone who may be interested in car rentals for the future!

    Barry A
    08-DEC-2011
  • Thank you to all for your prompt, reliable and friendly service in regards to hiring a car while my car was being repaired. Acorn is one of the few companies I have dealt with that has exceptional customer service from the initial contact to arrange the car to having the car delivered to my place of work. I would not hesitate to refer your services to other...

    Allan D
    08-DEC-2011
  • We have just returned the hire car today, as our car was ready to be picked up. From the first telephone call with Acorn - I was impressed with the ‘service with a smile’ attitude that all of your staff seem to have. Nothing was too much trouble. The car was delivered to us at exactly the time we were told. Everything was cov...

    Liz T
    07-OCT-2011
  • Everything was fabulous! 10/10, huge thankyou to Gabby, she made the experience easy and quick! I got to drive around in a better car than my own! Cheers.

    Fabienne B
    07-OCT-2011
  • Thank you Acorn for making my accident problems less of a stress. I had the little car for nearly 10 days and that enabled me to continue working without fault. Thank you again!!!

    Marilyn L
    06-NOV-2011
  • Hi, Just like to thank Acorn Rentals for their help and positive customer service. Having the use of the little toyota was fantastic as my wife is a casual teacher and she picked up three days work, and with the back up car it really helped us out. Thanks once again.

    Jeff R
    06-MAY-2011
  • Hi. Yes, I felt that Acorn was of great convenience to me from my non at fault accident. My car ended up being at the workshop for over twice as long as I was quoted so it was great to have a car while mine was getting repaired. I found the staff friendly and professional. They were waiting for me when I went to drop off my car and it was easy to leave...

    Darija S
    06-APR-2011
  • Hi. I recently used a hire car from Acorn so that I was able to get to and from work due to having a car accident and it being in for repair. Would like to take this opportunity to say a very big THANK YOU for the use of a Corolla. It is so easy when everything is done for you, from delivering the car to my workplace, then leaving at the Smash Rep...

    Lesley S
    05-SEP-2011
  • Hello, Thank you so much for your prompt and incredibly efficient service. Being able to have a car available while mine was being fixed after an accident which was not my fault was fantastic and most amazing of all was that the car was new and not an old worn out vehicle. I haven't stopped raving about how easy and great the whole intera...

    Amy W
    04-SEP-2011
  • Dear All. Your people were lovely to deal with - how refreshing!!! So many sullen and short-tempered people in customer service, but your folks were gems. Thanks for everything and please tell me when you intend selling the nifty corolla I was driving - I am interested in buying it or one similar. Many thanks to Carolina and Lyndonn. Che

    Angela D
    04-MAY-2011
  • Hi. I was impressed by how quick things were sorted out. And I was also able to drive a brand new car which was just fair since my car is brand new. Thank you and keep up the good job!

    Dominic T
    04-MAR-2011
  • I am so thankful that I found you guys! After a bit of "Googleinvestigations" I found an article which stated that if you are in a accident and are not at fault, you can approach the other parties insurance company to provide a replacement vehicle.  This article stated there were companies that do this on your behalf. Further investigations r...

    Melanie W
    03-NOV-2011
  • Dear Admin Team. Thank you for your email. Acorn Rentals were very helpful, courteous and understanding whilst my car was off the road. The car I was provided with was of good quality and was delivered when promised and in excellent condition. The gentleman that delivered the car was very professional and polite as we all of th...

    Jenny J
    03-MAY-2011
  • Hi. I am grateful for the service you provided. Everyone in your team was very helpful. Again, thank you so much for your help. I greatly appreciate the assistance you have provided me. Regards.

    Wei Z
    03-APR-2011
  •   All I  can say is a big thank you. I found your service excellent and I would certainly recommend it to people. It was very convenient drop off and pickup. It has made the inconvenience of not having my own car must easier. Thank you again

    Jenny R
    02-DEC-2011
  • I was put in touch with you by the NRMA. At all times the staff at Acorn Rentals were fantastic... helpful... polite.... and responded immediately to any question or query. The telephone was answered with utmost professionalism every time. The car was delivered to the smash repairs at Castle Hill. I was pleasantly surprised by the service provided... was ve...

    Vivek A
    02-DEC-2011
  • Hi, I would just like to say thanks very much for the convenience of having you being there to help us with the replacement of a car. Things were made so much easier without having to rely on people to pick up and drop off school drop offs and other necessary chores that go along with it. We hope there will not be a need to have a replacement car in the fut...

    Kerry M
    01-MAR-2011
  • Dear Sir/Madam. Thank you for all your efforts in providing me with replacement car after non fault accident, you have saved my time efforts and money and the most important thing is handeling the insurance company hassle. Thank you once again and I wish you all the best of success and i will recommend your service to all my contacts all time

    Ibrahim G
    01-APR-2011
prev
next