Not at Fault Accident Car Hire Victoria

If another driver caused the accident and your car is being repaired or assessed, Acorn Rentals can help eligible Victorian drivers check whether an accident replacement vehicle is available. This service is designed for not-at-fault drivers who need to keep moving while their own car is off the road.

Where approved, Acorn can arrange a suitable replacement vehicle and usually seeks recovery of hire costs from the at-fault party or insurer. Approval depends on the accident details, available evidence, repair timing, and vehicle availability.

Accident Replacement Vehicle Support in Victoria

Acorn can help eligible drivers in Melbourne and supported Victorian service areas, subject to approval and availability. The replacement car may be arranged for handover at a repairer, home, workplace, or another suitable location where available.

Victorian drivers often need a replacement car after an accident once a repairer or insurer confirms the vehicle will be unavailable. Acorn ties the hire period to the claim and repair process so the support stays practical and evidence-based.

Who May Be Eligible in Victoria?

• Another driver caused the accident.
• Your car is damaged, unsafe, being assessed, or booked for repairs.
• The other driver can be identified through registration, contact details, insurer details, or supporting evidence.
• Acorn can review the claim details and approve the application.

If liability is unclear, Acorn may need more information before confirming whether a replacement vehicle can be arranged.

Melbourne Not-at-Fault Car Hire

For city-specific guidance, see Acorn’s Melbourne not-at-fault car hire page. It explains what to do when your car is being repaired after a Melbourne accident, what details Acorn needs, and how an accident replacement vehicle may be arranged where approved.

What to Have Ready

• Your contact details, licence details, and damaged vehicle registration.
• The other driver’s registration, contact details, insurer, or claim number where available.
• Photos, dashcam footage, witness details, police/event numbers, or towing details if relevant.
• Your repairer or assessment centre details, quote, booking, or expected repair dates.
• Any insurer, roadside assistance, or claim reference numbers.

FAQs About Not-at-Fault Car Hire in Victoria

Can I get a replacement car after a not-at-fault accident in Victoria?

You may be eligible if another driver caused the accident, your car is unavailable because of damage or repairs, the other driver can be identified, and Acorn approves your application.

Do I need to pay the hire cost upfront?

Approved not-at-fault drivers may be able to access a replacement vehicle with no upfront hire cost, subject to approval terms. Acorn usually seeks recovery from the at-fault party or insurer.

Does Acorn cover all of Victoria?

Availability can depend on your location, claim details, vehicle availability, and handover timing. Apply online or call Acorn to confirm whether support is available for your situation.

Check If You Are Eligible for a Victoria Accident Replacement Vehicle

If another driver caused the accident and your car is off the road, Acorn can review your details and confirm whether an accident replacement vehicle may be available.

Apply now | Call 1300 22 67 67