“There is not one single thing I can fault about your service. It was impeccable. From organising the car to delivery to leaving the car at the repair shop. Everything was effortless.”
“The service and experience with Acorn was well above standard. Thank you very much. I would be most happy to recommend you (very highly) to others.”
While non-fault accident management companies have a long and established history in the United Kingdom, in Australia they’re not as common and certainly not as well known. The benefits, however, are extensive and should be made aware to all motorists.
Companies that practice accident management act as an intermediary between you, the driver, and the relevant organisations you would ordinarily have to deal with (mainly insurance companies) to settle an accident claim. While accident management companies can fulfil a whole host of roles, the primary services they provide are as follows:
- Liaising with insurers on your behalf;
- Recovering your losses if you are uninsured;
- Determining the cause of an accident and the driver at fault;
- Organising the recovery of damaged or destroyed vehicles; and,
- Providing replacement vehicles.
For the non-fault driver, accident management is free. The management company bears the costs of providing their services and then recovers those costs from the at-fault driver’s insurer.
If you are the at-fault driver, accident management companies will still provide you with the benefit of their services, but you may not have access to the same range of benefits that you would if you were the non-fault driver, or they may not all be free.
Acorn Rentals is a specialist accident management company dedicated to Australian motorists across the country. Our primary service is the provision of replacement vehicles to get you back on the road quickly and effortlessly while your own vehicle is being repaired.
If you’re the non-fault driver, we provide you with a replacement vehicle at no cost to you and then we recover our fees from the other driver’s insurer. If you are the at fault driver and you need a replacement vehicle we can provide you with one at our competitive rates, or if you have replacement vehicle cover included in your insurance policy we can provide you with one for free and we will recover our fees from your insurer.
“Thank you so much for organising car rental for me while my car was repaired. I couldn’t believe how helpful and reliable you certainly are, your timing was perfect, you take the stress away.”
“I was so impressed with the service I received from Acorn, I was dreading having to be without my car for a week, as usually, most loan cars are terrible. Acorn made the whole experience so easy and delivered an almost new car for me to use for the week.
Everything was very organised and professional. I would definitely recommend Acorn rentals to anyone requiring a loan car”